Từ vựng:
Đoạn hội thoại mẫu sau sử dụng những từ vựng bên trên trong tình huống cụ thể. Bạn chính là khách hàng ( Customer) còn người bán hàng ( Seller) cũng là người thu ngân (Cashier) ở quầy thanh toán (Register)
Customer: Hi, can you help me?
Seller: Sure.
Customer: I am looking to buy a stylish shirt for my boyfriend for his birthday.
He is 6’2” and has broad shoulders. I think he is a size XL.
Seller: Here are some trendy new shirts.
Customer: Thanks, but how can I find what I’m looking for?
Seller: You can browse by size and color.
Customer: Great! What is the price of this shirt?
Seller: That costs $40.
Customer: Are there any discounts?
Seller: Yes, there is a special on today.
If you buy 2 shirts there is a 25% off on the lower priced shirt.
Customer: That is a bargain!
Customer: What should I do if the shirt is too small? Can I exchange it?
Seller: Yes. Just return the shirt with the receipt
Customer: Ok. How much am I spending?
Seller: Your total charge is $40. Do you have a customer loyalty card?
Customer: No. Why?
Seller: Members get 10% off of every purchase.
How would you like to pay: cash or credit?
Customer: By credit card.
Seller: Do you want to pay in installments?
Customer: Yes, 2 payments please.
Seller: Would you like this gift-wrapped?
Customer: Yes, thank you.
